Shipping policy

SHIPPING POLICY

 

Thank you for shopping at PawVeil. We want to make sure your order arrives safely and on time.

 

PROCESSING TIME

 

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

 

SHIPPING METHODS AND DELIVERY TIMES

 

We offer standard shipping on all orders. Estimated delivery times are:

 

United States: 7-15 business days

Canada: 10-20 business days

International: 15-30 business days

 

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.

 

SHIPPING COSTS

 

Shipping costs are calculated at checkout based on your location and order weight.

 

ORDER TRACKING

 

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2-5 business days for tracking information to update.

 

INTERNATIONAL SHIPPING

 

We ship to select international destinations. International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in the product price or shipping cost.

 

DELIVERY ISSUES

 

If your package appears lost or has not arrived within the estimated delivery window, please contact us at rodrigo@romerotcapital.com and we will work with our shipping partners to resolve the issue.

 

INCORRECT SHIPPING ADDRESS

 

Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately and we will do our best to update the address before the order ships.

 

For any shipping-related questions, please contact us at rodrigo@romerotcapital.com.