Refund Policy

Refund & Return Policy

Your satisfaction is our top priority at PAWVEIL.

60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all purchases. If you're not completely satisfied with your order, we'll make it right.

How to Request a Return

Email us at support@pawveil.com with your order number
Describe the reason for your return
We'll provide return instructions within 24 hours

Refund Process

Once we receive your returned item (or approve a refund without return for defective items), your refund will be processed within 5-7 business days to your original payment method.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately with photos. We'll send a replacement or issue a full refund at no extra cost to you.